How to Re-Enable Deactivated Users
Prerequisites Log In to PAC-BLU Navigate to the Users Section Reactivate a User Still need help? Contact PACLOCK support or refer to the full PAC-BLU Admin Guide for more options.
Sentinel
Sentinel documentation offers clear guides to manage PAC-BLU’s access control system. Learn to add users, assign eKeys, and track activity effortlessly through the cloud-based Sentinel platform.
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How to Install PAC-BLU to Control an Electric Latch Retraction Exit Device
Need support? Item Breakdown Included with the PB-Access-Kit: Items Purchased Separately: Installation Steps Recommended Preparation Before heading to the job site, we encourage you to do the following to reduce time spent at the job site: Mount the Electric Latch Retraction Device Install the Door Loop or Power Transfer Hinge (if required) Connect the Door Hardware to the 12-24V Boost…
Permissions
PAC-BLU Permissions Guide This guide explains the different permission levels available within the PAC-BLU system and how they impact user roles. Permission Levels How to Manage Permissions Permissions can be managed through the PAC-BLU dashboard under the “User Management” section. Only users with Admin or Super Admin privileges can modify roles. Frequently Asked Questions
Creating a New Company
Prerequisites Log in to the Sentinel Web Portal Go to the VAR Panel Create a New Company Approval & Next Steps Important Info Set Up the EC Company Next Steps Adding a New User Click the image below to view the “Adding a New User” post. Assigning an eKey Click the image below to view the “Assigning an eKey” post.
Assigning an eKey
This guide explains how to assign an eKey to a user in the Sentinel system for managing access to PAC-BLU devices.
Resetting Your Password
If you've forgotten your PAC-BLU account password or need to reset it, follow these updated steps:
Adding a New User
This guide explains how to create a new user in the PAC-BLU Sentinel system.